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We’re here to help
Whatever your query, an Airtel-Vodafone member of staff will be able to help you out. Please use the links below for details of how you can contact us in both Jersey and Guernsey.
Customer services
Our stores and network of dealers
Consumer grievance procedure
We have also set up a grievance procedure. If you are not satisfied with the advice and service given by Airtel-Vodafone, please write to Customer Service Manager, Airtel-Vodafone, 26 Queen Street, St Helier, JE2 4WD (Jersey) or Customer Service Manager, Airtel-Vodafone, 45 The High Street, St Peter Port, Guernsey, GY1 2JT.
Respecting your privacy
Airtel-Vodafone communicates various features, products and promotional offers from time to time that offer significant benefits to you. If you do not wish to be informed about such benefits, you can unsubscribe from such communication by contacting our Customer Services team on 121 from your Airtel-Vodafone mobile. Your request will be implemented within 48 hours from the date of submission.
Self Care
Pay monthly customers can now view phone bills online, manage account details and more.
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