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Contact us

We’re here to help
We want you to be delighted with your mobile service from Airtel-Vodafone, so if you have any questions, please contact us.

Whatever your query, our customer services team will be able to help you out. Please use the details below to contact them:

Customer Services
Call 121 from your Airtel-Vodafone handset.

If calling from another number, dial 07829 700121 (Jersey) or 07839 700121 (Guernsey).

If calling from abroad, dial +44 7829 700121 (Jersey) or +44 7839 700121 (Guernsey).

Our call centre opening hours are as follows:
 
Monday - Friday: 8am - 9pm
Saturday: 9am - 5:30pm
Sunday: 10am - 4pm
Bank Holidays: 10am - 4pm

Customer grievances
If you are not satisfied with the advice and service given by Airtel-Vodafone, please write to our Customer Service Manager at:

Jersey
Airtel-Vodafone
Part 1st Floor
Le Masurier House
La Rue Le Masurier
St Helier
JE2 4YE

121@airtel-vodafone.je

Respecting your privacy

Airtel-Vodafone communicates various features, products and promotional offers from time to time that offer significant benefits to you. If you do not wish to be informed about these benefits, you can unsubscribe from our communications by contacting our Customer Services team on 121 from your Airtel-Vodafone mobile.

Your request will be implemented within 48 hours from the date of submission.

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