The aim of this information is to offer advice on how to keep data roaming charges to a minimum.
For more information on voice and data charges whilst roaming please view our Pay Monthly or Pay-as-you-go information pages.
Before your trip...
- Check there is a roaming agreement with your destination.
During your trip...
- Use Wi-Fi networks where possible. Most major airports and hotels usually have Wi-Fi availability.
If you only need to text or call...
- Switch off your email account from your iPhone. Go to Settings Mail, Contacts, Calendars Select Your account > Account off.
- Switch off ‘data when roaming’ in your network settings. Go to Settings > General > Network Select Data Roaming off.
- Please note that switching off the ’data when roaming’ feature will only work when you are outside of the UK.
- Customers who do not wish to incur data roaming charges when in the UK should switch off email accounts and remove the Access Point Name (APN) as services such as Facebook, Twitter etc may try to auto-update. To remove the APN on the iPhone:
Select Settings > General > Network > Cellular Data Network > APN. Delete the information in the field and save. To re-apply the APN follow the same command and enter ‘airtel-ci-gprs.com’ in the APN field and save.