Getting started

How do I become an Airtel-Vodafone customer?

Joining our network is quick, simple and can be done in store, online or over the phone.

Keep your existing number

Mobile number portability (MNP) means that if you switch to us from JT or Sure, you keep you current number and avoid the hassle of telling all your contacts that your number has changed. 


New number:

You can pick up a numbered SIM card from our shops, most convenience stores in the Channel Islands or online here. 

More about best value Pay-as-you-go here.

Order a best value SIM card here.

Switching your Pay-as-you-go number to us:

Switch to us on Pay-as-you-go for loads of fabulous freebees and start saving on the cost of your calls, texts and data.

What do I need to know:

  • Your keep your existing number
  • You don’t need to supply any photographic ID
  • You won’t be without service during the switching process
  • It shouldn’t take longer than 48 hours

Click here free switching pack and more about Pay-as-you-go Jersey.

Click here for your free switching pack and more about Pay-as-you-go Guernsey.

Pay Monthly

If you would like to join our network on a monthly contract, we will require the following documentation.

Proof of identity (one of the following) :

  • A Channel Island driving licence
  • A passport

Proof of address (one of the following):

  • Utility bill
  • Bank statement
  • Credit card statement

If you are applying in Guernsey, you will also need to supply your valid housing license.

The above documents must be no more than three months old and must clearly show your home address details.