Terms and conditions

Underneath the variation clause of our Pay Monthly and Pay-as-you-go Terms and Conditions, any new terms and conditions published will supercede any older version. Please find our latest terms and conditions below.

New terms and conditions will go up 21 days before they become valid. All these will appear on this web page.

New terms and conditions

PDF Pay as you go Terms and Conditions 11 June 2010
PDF Pay Monthly Terms and Conditions 11 June 2010
PDF Pay as you go Terms and Conditions Mar 10
PDF Pay Monthly Terms and Conditions Mar 2010
PDF Terms and conditions - Dell Mini 9
PDF Terms and conditions - online shopping
PDF Terms and conditions - web topup
PDF Consumer Code of Practice
PDF HomePhone Terms and Conditions
PDF Technical Visit Disclaimer

 

Old Terms and Conditions
PDF Pay Monthly - Terms and conditions july 09
PDF Pay-as-you-go - Terms and conditions July 09
PDF Pay As You Go Services Terms and Conditions - Jersey
PDF Pay As You Go Services Terms and Conditions - Guernsey
PDF Pay Monthly Services Terms & Conditions - Jersey
PDF Pay Monthly Services Terms & Conditions - Guernsey

 

Special Promotion Terms and Conditions

PDF Terms and Conditions - All You Can Eat
PDF Terms and Conditions - Family Share Plan
PDF Terms and Conditions - Free Calls
PDF Terms and Conditions - Refer and Reward
PDF Terms and conditions - Handset Sale Offer
PDF Terns and conditions - XMAS Points Offer
PDF Terms and conditions - member get member
PDF Terms and conditions - happy hour
PDF Terms and conditions - free MMS
PDF Terms and conditions - friends and family
PDF Terms and Conditions - Pay-as-you-go Free Texts Promotion
PDF Terms & Conditions - Summer Promotion - Pay as you go
PDF Terms and Conditions - Summer Promotion - Pay monthly
PDF Terms and Conditions - Unlimited text plans - Pay monthly



Self Care

Pay monthly customers can now view phone bills online, manage account details and more.