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How to contact Airtel-Vodafone during social distancing

Dear Valued Customer

At Airtel-Vodafone, we are constantly monitoring the evolving situation around COVID-19 and taking proactive steps to ensure safety of customers, staff and the wider community. Our priority remains our customers and we’re doing everything we can to make sure we continue to offer uninterrupted mobile services regardless of the current situation.

As we all know the infection spreads from contact, therefore, social distancing and limiting interactions has been widely suggested for containment, therefore, in light of the same, we are taking further precautionary measures to control the spread of the virus. This is in the interest of everyone's health and safety.

It is possible that due to the invoking of such proactive measures, you may experience some delays in executing requests. We apologise for this, and I am sure that you will bear with us while we emerge through these trying times. Please note our staff will be working remotely from home to keep these channels active and service you as promptly as practically possible.

Please fill out the form below to initiate quickest and efficient response from us.

Kindly request that all the details are correct to assist us to help you as quickly as we can. If you have submitted a query we may respond via email or call you. If we call you, please be available to pick up, as having to call back makes the process longer – please help us to help you. Thank you for your understanding and cooperation.

Best wishes to you and your families from all of the team at Airtel-Vodafone.


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